Clareti Lending
A flexible, real-time credit application processing solution
When customers apply for a loan, mortgage or credit card it is an ideal time for a bank to demonstrate the high quality of customer service it provides. If customers enjoy a consistent and accurate application process they will be more open to cross-selling and up-selling.
Clareti Lending is a flexible, web-enabled loan and card origination solution. Banks can deliver the application process through the internet direct to customers, through an internal network to staff, or to sales agents and call centres in remote locations. Each interface can be configured uniquely, depending on the needs of the user.
Key features include:
Effective origination process based on progressive go/no go decision points that maximises the effectiveness of any interview and uses the time of lenders and prospects well.
Integrates with credit bureau and credit policy criteria to make recommendations.
Provides a comprehensive single-screen decision summary that shows all information necessary to make more than 95 per cent of decisions.
Readily interfaced to most common loan accounting systems.
Provides comprehensive productivity/effectiveness reports on things such as application completion rates and cross- and up-selling rates.